Return Policy

  • You can exchange the size and color only. Exchanges must be made maximum 7 days after you receive the package and as long as we still have the stocks for, except for pre-order items.
  • Items must be in the same condition they were purchased in; labels are still attached and be in perfect condition (unworn, unaltered, and unwashed).
  • Sale items are not exchangeable/returnable.
  • Video proof must be provided for complaints.
  • Returns and exchanges can only occur once.
  • We do not issue any refund by cash or transfer, except if we lose your order or if the items are broken and we don’t have the stock to exchange.